Terms of Service
The agreement between you and Debutap.
These Terms of Service ("Terms") form a binding legal agreement between you and Deburise Solutions ("Debutap", "we", "us", "our"). They govern your access to and use of debutap.com, our admin and customer dashboards, the public vCards we host on your behalf, our APIs, and any orders for physical NFC cards (collectively, the "Service").
1. Agreement
By signing up for an account, clicking a button labelled "I agree", or using the Service, you accept these Terms and our Privacy Policy, Acceptable Use Policy, Cookie Policy, and (for business customers) our Data Processing Addendum. If you don't agree, do not use the Service.
If you are accepting on behalf of an organisation, you confirm you have the authority to bind that organisation to these Terms, and "you" refers to both you personally and the organisation.
2. Eligibility
- You must be at least 18 years old (or the legal age of majority in your jurisdiction) to enter into this agreement.
- You must not be barred from receiving the Service under the laws of India, the country where you reside, or any other applicable jurisdiction.
- You must provide accurate, current, complete information at sign-up and keep it updated.
- You must not use the Service if you are subject to comprehensive sanctions or are listed on a denied-parties list.
3. Your account
You are responsible for your account, the content you publish, and everything done under your credentials. Keep your password secret, enable two-factor authentication when offered, and notify us immediately at [email protected] if you suspect unauthorised access.
We may require email verification, anti-spam checks, or identity verification at account creation or any later point. Misrepresenting your identity is grounds for immediate suspension.
4. The Service
The Service includes the right to build digital business cards, mini-stores and booking flows; to publish them on debutap.com sub-paths, sub-domains, or a custom domain you connect; to order Debutap NFC cards; and to use the related dashboards, APIs and analytics. We may change, expand, or remove features over time.
We will give reasonable advance notice for changes that materially reduce a feature you actively rely on. If the change is materially adverse and we cannot offer a comparable replacement, you may terminate and receive a prorated refund of any prepaid unused period.
5. Plans and billing
Plan tiers, included features, card limits, and per-card prices are described on our Pricing page and are part of these Terms. Current plans:
- Starter — free, includes 1 card, 10 templates, debutap.com path or subdomain.
- Pro — per-card tiered pricing from ₹99/card/month down to ₹49/card/month at the 51-100 tier (or yearly equivalent). 1 to 100 cards.
- Business — minimum 25 cards, from ₹69/card/month down to ₹59/card/month above 100 cards. Includes team workspace, API access, white-label, agency mode.
Prices are stated in Indian rupees (₹) by default. As we expand internationally we will offer pricing in other currencies; the price displayed at checkout is the price you pay. All prices exclude applicable taxes unless explicitly stated as tax-inclusive.
Payment is collected by our payment processors. By providing a payment method, you authorise us to charge that method for the plan you selected and any usage charges, NFC card orders, or applicable taxes.
6. Free trial
We offer a 14-day free trial on Pro and Business plans, with no payment method required to start. At the end of the trial you may choose to subscribe; otherwise the account reverts to a limited read-only state for 30 days before being deleted.
We may limit the trial to one per individual or organisation. We may shorten, extend, or cancel the trial at our discretion.
7. Taxes
- Indian customers pay GST at the prevailing rate. Customers with a registered GSTIN should enter it in their billing details so we can issue a tax invoice.
- Customers outside India pay net of Indian GST in most cases (export of services from India). Local sales taxes, VAT or GST in your jurisdiction are your responsibility unless we collect them at checkout. We will collect and remit where legally required (e.g. EU OSS, UK VAT, certain US state sales taxes) once we've registered in those jurisdictions.
- You agree to indemnify us against any tax liability that arises because you supplied incorrect tax information.
8. Refunds
We offer a 14-day no-questions-asked refund on the first paid subscription of any account. After 14 days, paid subscriptions are non-refundable except where required by law. Full details, including pro-rated refunds on downgrade and refunds for service-credit SLA events, are in our Refund Policy.
9. Renewals and cancellation
Monthly subscriptions auto-renew monthly; yearly subscriptions auto-renew yearly, unless cancelled. You can cancel from the dashboard at any time. Cancellations take effect at the end of the current billing cycle — you keep paid access until then. You will not be charged for the next cycle.
For yearly subscriptions, we email a renewal reminder 30 days before the renewal date.
10. Your content and your customers
10.1 Ownership
You retain all rights and ownership of the content you publish on Debutap (your card content, products, photos, videos, customer lists, etc.). You grant us a worldwide, non-exclusive, royalty-free licence to host, transmit, cache, transform (e.g. resize images), and display that content as necessary to run the Service. The licence ends when you delete the content or close your account, except for backups and as required by law.
10.2 Representations
You represent and warrant that:
- You own or have the rights to publish the content, including photos, logos, copy, and product information.
- The content does not infringe any third party's intellectual property or privacy rights.
- You have a lawful basis (consent or otherwise) to collect, process and share any personal data of third parties (e.g. employees, customers) that appears on or flows through your cards.
- The content does not violate our Acceptable Use Policy.
10.3 Your role as controller / fiduciary
For personal data of your customers, visitors, contacts and employees that flows through Debutap (via cards, forms, store, bookings), you are the controller (GDPR) / data fiduciary (DPDP) / business (CCPA), and Debutap is the processor / service provider. Our processing on your behalf is governed by our Data Processing Addendum.
11. Feedback
If you share suggestions, ideas, or feedback with us, you grant us a perpetual, irrevocable, royalty-free licence to use them however we like, without obligation or compensation. Don't share anything you consider confidential or proprietary.
12. Acceptable use
You agree to use Debutap only for lawful purposes and in compliance with our Acceptable Use Policy. The list there is not exhaustive — anything that's illegal in your jurisdiction or ours, harmful to others, or undermines the integrity of the Service is prohibited.
13. Custom domains
You can connect a domain you own to Debutap on paid plans. You are responsible for registering, renewing and configuring the domain. We provision SSL automatically. Loss of the domain (e.g. failure to renew with your registrar) is not our responsibility, and we cannot recover content if the domain expires or is transferred away.
14. NFC card orders
Physical NFC cards (PVC, Metal Black, Metal Silver, Metal Gold) are produced and shipped to you separately from your subscription. By placing an order:
- You acknowledge that NFC cards are made to your specification (custom-printed) and are not eligible for refund once production has started, unless they arrive defective, damaged, or materially different from the order.
- Defective or damaged cards are replaced free of charge within 14 days of delivery, on photographic proof.
- Shipping times vary by destination; estimated delivery is displayed at checkout. Risk of loss passes to you on delivery.
- Cards are re-programmable — the destination URL stored on the card can be changed from your dashboard as long as your subscription is active.
15. Intellectual property
The Service, including its design, code, branding, templates, and documentation, is owned by Deburise Solutions or its licensors. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms.
The Debutap and Deburise names and logos are trade marks of Deburise Solutions. You may not use them in your own marketing without our prior written permission, except to identify the Service in customary "Powered by Debutap" or "Built on Debutap" references (free and Pro plans). Business plan customers may remove the "Powered by Debutap" mark.
16. Third-party services
The Service interoperates with third-party providers — Razorpay, Stripe, UPI rails, Google OAuth, Cloudflare, WhatsApp Business API, mail providers, and others. Your use of those services is subject to their terms. We are not liable for outages, errors, or policy changes by third parties, but we will do our best to provide reasonable alternatives.
17. Beta features
From time to time we may offer beta or preview features. They are provided "as is" without warranty, may be unstable, and may be withdrawn at any time. Use them at your own risk and do not rely on them for critical workflows.
18. Suspension and termination
We may suspend or terminate your account if:
- You materially breach these Terms or our Acceptable Use Policy.
- You fail to pay an undisputed invoice within 14 days of its due date.
- We are required to do so by law or a binding legal process.
- Continued provision of the Service to you poses a real risk of harm to other users, our systems, or third parties.
For non-emergency breaches we will give you reasonable notice and a chance to cure. Emergency suspensions (security incidents, illegal content, severe abuse) may be immediate.
You may terminate at any time by cancelling your subscription and deleting your account from the dashboard. On termination by either side, you can export your content for up to 30 days; after that we delete it from active systems, subject to backup and legal-retention windows described in our Privacy Policy.
19. Warranties and disclaimers
We provide the Service with reasonable skill and care and will use commercially reasonable efforts to keep it available. To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise — including merchantability, fitness for a particular purpose, accuracy, uninterrupted access, or non-infringement.
Nothing in these Terms excludes warranties or remedies that cannot be excluded under the law of your jurisdiction (including, where applicable, the Australian Consumer Law, the UK Consumer Rights Act 2015, EU consumer protection laws, and India's Consumer Protection Act).
20. Limitation of liability
To the maximum extent permitted by law:
- Neither party will be liable to the other for indirect, special, incidental, consequential, exemplary or punitive damages, including lost profits, lost revenue, lost goodwill, or loss of data, even if advised of their possibility.
- Our aggregate liability arising out of or relating to these Terms or the Service in any 12-month period is limited to the amount you actually paid us for the Service in that 12-month period, or ₹10,000 (whichever is greater).
These limits do not apply to: your obligations to pay fees; either party's indemnification obligations; breach of confidentiality; or any liability that cannot be limited under applicable law (e.g. for fraud, gross negligence, death or personal injury).
21. Indemnification
You agree to defend, indemnify and hold harmless Deburise Solutionsand its officers, directors, employees and contractors from any claims, damages, losses, liabilities and expenses (including reasonable lawyers' fees) arising out of or related to: (a) your content; (b) your use of the Service; (c) your violation of these Terms; (d) your violation of any law or third-party right.
We will defend you against any third-party claim that the Service, in unaltered form and as used in accordance with these Terms, infringes that third party's intellectual-property rights. If we cannot reasonably continue providing the allegedly infringing component, we may modify it, replace it, or terminate your subscription and refund the unused prepaid period.
22. Modifications to these Terms
We may update these Terms from time to time. Material changes take effect on the later of 30 days after we email you or 30 days after we post the update. Non-material changes (typos, clarifications, contact updates) take effect on posting.
Continued use of the Service after a change takes effect means you accept the new Terms. If you don't accept a change, your remedy is to stop using the Service and cancel your subscription. We will not enforce a change retroactively for any period before its effective date.
23. Governing law and disputes
These Terms are governed by the laws of India, without regard to conflict-of-laws principles. Subject to the consumer protections described below, the courts at Bengaluru, Karnataka, India have exclusive jurisdiction over disputes.
EU / UK consumers retain the protections of the mandatory laws of their country of habitual residence, including the right to bring proceedings in local courts. Brazil consumers retain protections under the CDC (Código de Defesa do Consumidor). California consumers retain the rights granted by California consumer-protection law.
Before filing a formal claim, the parties agree to first attempt good-faith informal resolution by emailing [email protected] and allowing 30 days to respond.
24. General provisions
- Entire agreement. These Terms, together with the Privacy Policy, Acceptable Use Policy, Cookie Policy, DPA (where applicable), SLA, Refund Policy, and any order forms, are the entire agreement between you and us.
- Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets, with notice.
- Severability. If a provision is held unenforceable, the rest remain in force.
- No waiver. Failure to enforce a provision is not a waiver.
- Force majeure. Neither party is liable for delays caused by events beyond reasonable control (e.g. natural disasters, war, civil unrest, internet outages, government action, pandemics).
- Headings. Headings are for convenience only.
- Electronic notices. You consent to receive notices electronically at the email associated with your account.
25. Contact
Questions about these Terms? Get in touch.
- General legal: [email protected]
- Billing and refunds: [email protected]
- Security incidents: [email protected]
Deburise Solutions
Bengaluru, Karnataka, India
GSTIN: 29AAYFD3238M1ZM
Questions about this document? Get in touch at [email protected].
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